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Glomax Limited company FAQ

FAQ
Q FAQs

• May I get some free samples?

The preprinted PVC card samples are free; other special samples (like IC/ID cards, material and so on)may charge little, please contact us for details.

   

What methods of payment do you accept?

Telegraphic Transfer, PAYPAL , WESTERN UNION



• How to complete the payment?

100% payment in advance. Long-term cooperation clients can be specific negotiation: 50% deposit is required at the time of order. The ballanced amount need to pay before shipping.

   

I would like to order cards, what types of files are accepted?

Corel Draw(*.cdr , recommendation)

Adobe Illustrator(*.ai)

Adobe Photoshop(*.psd)

Tiff(*.tiff)

Adobe Acrobat Document(*.pdf)

JPG(*.jpg)

   

•  How do I send an entire design?

You can send your artwork to our email address.

You can send us a mail with your CD/Floppy/USB storage.

You can send your artwork by MSN online.

   

•  Could you give us the full artwork design service?

Yes, we will be happy to design the artwork for you.

   

•  What's the delivery manner?

Express Network. By Sea, by air and express, choose what you want!

   

•  How much is the delivering cost?

We usually ship the product via DHL , UPS , FedEx , TNT or china EMS. Freight is according to destination, please contact us for specific Freight.



•  How many working days is delivery lead time?

DHL/FedEx/UPS/TNT for samples, door-to-door service.

By sir or by seas for bulk goods, airport/seaport receiving goods.

Support Customers are specifying freight forwarders or selected shipping methods!

Delivery time: 3-7 workdays. Accurate delivery based on your quantity.

   

•  Since when the delivery time caculated from?

When we received deposit and confirmation of the proof.

   

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you can contact us at anytime!